WhatsApp charges per conversation initiated by a user or business in 24-hour increments, starting from the moment a first message is delivered. This article pro...

With Customer Assist, you can create conversational assistants for your WhatsApp and SMS channels to help you collect information from customers before they con...

If you already have a WhatsApp Business account phone number registered with another provider, you can migrate that number to Kustomer to get started using the ...

By integrating your WhatsApp phone number with Kustomer, your customers can initiate a support request through WhatsApp, and continue to get agent replies as Wh...

Message templates are used to send business-initiated messages through WhatsApp. Templates are created in WhatsApp Manager and approved for use by WhatsApp. Onc...