Integrate voice with Talkdesk
September 21 2024 1:44am
Talkdesk is a cloud-based call center solution that offers VoIP services that allow you to manage inbound or outbound calls via a widget and automatically build...
Integrate voice with Five9
September 21 2024 1:45am
Five9 is a cloud contact center platform that allows you to manage your inbound or outbound calls and automatically build a customer profile in Kustomer. You ca...
Integrate voice with Dialpad
September 21 2024 1:49am
Dialpad is a cloud communication platform that lets you communicate with your customers wherever they are located. Inbound calls create conversations and voice ...
Measure customer happiness with satisfaction surveys
October 9 2024 7:57pm
Kustomer satisfaction surveys allow you to measure your customer's happiness with your support team after a conversation is marked done across every channel...
Sync Amazon Connect statuses to Kustomer
October 22 2024 1:49pm
In order for Amazon Connect statuses to work within Kustomer and properly identify whether an agent is available, you must sync their statuses to each other.&nb...
Integrate voice with Amazon Connect
October 26 2024 8:15pm
The Amazon Connect integration allows your organization to support customers over the phone by providing a full view of that customer's history as soon as a...
Voice channel integrations in Kustomer
November 12 2024 5:04pm
Kustomer provides a cloud-based phone system built into the Kustomer platform, as well as app integrations with several popular voice service providers and clou...
Integrate voice with Aircall
January 21 2025 7:03pm
Aircall is a cloud-based phone system that supports customer service and sales teams. With the Aircall voice integration, you can manage your team's VOIP su...
Control notifications
March 17 2025 3:42pm
Notifications allow you to be alerted when a message comes in. You can designate whether you want to receive notifications within Kustomer, through an email, or...