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Data export of Customer standard attributes
Last Update: Oct 2024 • Est. Read Time: 4 MINTo check plan availability, see the pricing page.
The reference table below lists the display names, system names, data type, and descriptions for the Customer standard Klass attributes available in the Kustomer platform. Specifically the attributes available for use in Data Exports.
This table shows the available standard attributes for the Customer object when running a scheduled or one time data export.
| Display name | System name | Data type | Description |
| ID | id | String | ID associated with this customer. |
| Name | name | String | Name associated with this customer. |
| Display Name | displayName | String | Display name associated with this customer. |
| Display Color | displayColor | String | System-generated color given to a customer whose name has not been added by a user or inferred from conversation data. |
| Display Icon | displayIcon | String | System-generated name given to a customer whose name has not been added by a user or inferred from conversation data. |
| External ID | externalID | String | ID of this customer in an external application, if applicable. |
| External IDs | externalIds | String | Array of ID's of this customer in an external application, if applicable. |
| First Name | firstName | String | First name of a customer. |
| Last Name | lastName | String | Last name of a customer. |
| Shared External IDs | sharedExternalIds | String | ID of this customer in an external application, if applicable, that is shared with another customer. |
| Signed Up At | signedUpAt | Date | Date and time this customer signed up at. |
| Avatar URL | avatarUrl | String | URL for the avatar image of this customer. |
| Username | username | String | External username this customer uses for an organization. |
| Emails | emails.email | String | Email address(es) of a customer. |
| Shared Emails | sharedEmails.email | String | Email address(es) of this customer that is shared with another customer. |
| Phones | phones.phone | Number | Phone number(s) of a customer. |
| Shared Phones | sharedPhones.phone | Number | Phone number(s) of this customer that is shared with another customer. |
| Facebook IDs Name | facebookIds.name | String | Facebook handle of this customer. |
| Socials | socials.username | String | Social media handle of this customer. |
| Shared Socials | sharedSocials.username | String | Social media handle of this customer that is shared with another customer. |
| Websites | urls.url | String | Website associated with a customer. |
| Locations Type | locations.type | String | Type of the location for this customer. Can be 'home', 'work', or 'other'. |
| Locations Name | locations.name | String | Name of the location for this customer. |
| Locations Address | locations.address | String | Primary full address information for this customer. |
| Locations Address 2 | locations.address2 | String | Secondary full address information for this customer. |
| Locations Address 3 | locations.address3 | String | Tertiary full address information for this customer. |
| Locations Latitude | locations.latitude | Number | Latitude coordinate for this customer. |
| Locations Longitude | locations.longitude | Number | Longitude coordinate for this customer. |
| Locations Country Code | locations.countryCode | Number | Country code for this customer. |
| Locations Country Name | locations.countryName | String | Country name for this customer. |
| Locations Region Code | locations.regionCode | String | Region code for this customer. |
| Locations Region Name | locations.regionName | String | Region naMe for this customer. |
| Locations City Name | locations.cityName | String | The city name of the primary address for this customer. |
| Locations Zip Code | locations.zipCode | Number | Zip code of the primary address for this customer. |
| Locations Area Code | locations.areaCode | Number | Area code of the primary address for this customer. |
| Active Users Email | activeUsers.email | String | Email address of the active users for this customer. |
| Watchers Email | watchers.email | String | Email address of the user that is following this customer. |
| Recent Location Type | recentLocation.location.type | String | Type for this customer's most recent location. Can be 'home', 'work', or 'other'. |
| Recent Location Name | recentLocation.location.name | String | Name of this customer's most recent location. |
| Recent Location Address | recentLocation.location.address | String | Primary full address of this customer's most recent location. |
| Recent Location Address 2 | recentLocation.location.address2 | String | Secondary full address of this customer's most recent location. |
| Recent Location Address 3 | recentLocation.location.address3 | String | Tertiary full address of this customer's most recent location. |
| Recent Location Latitude | recentLocation.location.latitude | Number | Latitude coordinate of this customer's most recent location. |
| Recent Location Longitude | recentLocation.location.longitude | Number | Longitude coordinate of this customer's most recent location. |
| Recent Location Country Code | recentLocation.location.countryCode | Number | Country code of this customer's most recent location. |
| Recent Location Country Name | recentLocation.location.countryName | String | Country name of this customer's most recent location. |
| Recent Location Region Code | recentLocation.location.regionCode | String | The region code of this customer's most recent location. |
| Recent Location Region Name | recentLocation.location.regionName | String | Region name of this customer's most recent location. |
| Recent Location City Name | recentLocation.location.cityName | String | City name of this customer's most recent location. |
| Recent Location Zip Code | recentLocation.location.zipCode | Number | Zip code of this customer's most recent location. |
| Recent Location Area Code | recentLocation.location.areaCode | Number | Area code of the customer's most recent location. |
| Recent Location Updated At | recentLocation.updatedAt | Date | Date/time this customer's recent location was last updated. |
| Locale | locale | String | Location derived, default language associated with this customer. |
| Time Zone | timezone | String | Timezone associated with this customer. |
| Birthday | birthdayAt | Date | Birthday associated with this customer. |
| Gender | gender | String | Gender associated with this customer. |
| Presence | presence | String | |
| Created At | createdAt | Date | TDate/time this customer was created. |
| Created By | createdBy | String | The name of the user that created this customer. |
| Updated At | updatedAt | Date | Date/time this customer's recent location was last updated. |
| Modified At | modifiedAt | Date | Date/time this customer was last modified (changed by a user). |
| Last Seen At | lastSeenAt | Date | |
| Last Activity At | lastActivityAt | Date | Date/time this customer last had activity. |
| Last Customer Activity | lastCustomerActivityAt | Date | |
| Deleted | deleted | Boolean | Boolean value of whether a customer has been deleted. |
| Deleted At | deletedAt | Date | Date/time when the customer was deleted. |
| Imported At | importedAt | Date | Date/time when the customer was imported from another system. |
| Last Message In Channel | lastMessageIn.channel | String | Channel of the last inbound message on this customer. |
| Last Message In Sent At | lastMessageIn.sentAt | Date | Date/time of the last inbound message on this customer. |
| Company | company.id | String | Company ID of the customer's company |
| Company Name | company.name | String | Name of the customer's company |
| Last Message In Sentiment Polarity | lastMessageIn.sentiment.polarity | Number | Polarity of the sentiment of the last inbound message (-1 for unhappy, negative, +1 for postive, happy). |
| Last Message In Sentiment Confidence | lastMessageIn.sentiment.confidence | Number | Confidence of the sentiment rating applied to the last inbound message (0 for unsure, 100 for positive). |
| Last Message Out Sent At | lastMessageOut.sentAt | Date | Date/time of the last outbound message on this customer. |
| Last Message Unresponded To Sent At | lastMessageUnrespondedTo.sentAt | Date | Date/time of the last inbound message on this customer that is still awaiting a response. |
| Last Message Unresponded To Channel | lastMessageUnrespondedTo.channel | String | Channel of the last inbound message on this customer that is still awaiting a response. |
| Last Message At | lastMessageAt | Date | Date/time of the last message on this customer. |
| Last Conversation ID | lastConversation.id | String | ID of the last conversation associated with this customer. |
| Last Conversation Channels | lastConversation.channels | String | Channel of the last conversation with this customer. |
| Last Conversation Tags Name | lastConversation.tags.name | String | Tag(s) associated with the last conversation with this customer. |
| Last Conversation Sentiment Polarity | lastConversation.sentiment.polarity | Number | Polarity of the sentiment of the last entire conversation (-1 for unhappy, negative, +1 for positive, happy). |
| Last Conversation Sentiment Confidence | lastConversation.sentiment.confidence | Number | Confidence of the sentiment rating applied to the last conversation with this customer (0 for unsure, 100 for positive). |
| Conversation Counts All | conversationCounts.all | Number | Total count of all conversations for this customer. |
| Conversation Counts Done | conversationCounts.done | Number | Total count of all conversations in the "done" status for this customer. |
| Conversation Counts Open | conversationCounts.open | Number | Total count of all conversations in the "open" status for this customer. |
| Conversation Counts Snoozed | conversationCounts.snoozed | Number | Total count of all conversations in the "snoozed" status for this customer. |
| Preview ID | preview.id | String | |
| Preview Channel | preview.channel | String | |
| Preview Subject | preview.subject | String | |
| Preview Text | preview.text | String | |
| Preview Type | preview.type | String | |
| Tags Name | tags.name | String | Tag(s) associated with the last conversation with this customer. |
| Sentiment Polarity | sentiment.polarity | Number | Polarity of the sentiment of the last inbound message (-1 for unhappy, negative, +1 for positive, happy). |
| Sentiment Confidence | sentiment.confidence | Number | Confidence of the sentiment rating applied to the last inbound message (0 for unsure, 100 for positive). |
| Progressive Status | progressiveStatus | String | |
| Verified | verified | Boolean | Has this customer been verified. |
| Rev | rev | Number | Number of updates made to this customer. |
| Whatsapp Phone | whatsapps.phone | String | Whatsapp number associated with this customer. |