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Learn more about Kustomer and get up to speed on system requirements, migration information, setting up your agents, and more.
Agent experience
Learn more about the tasks typically performed by agents.
Connect with customers
Provide multi-lingual support for your customers via various channels and help articles.
Route conversations to agents
Ensure customer questions are handled quickly and by the right agent.
Kustomer integrations
Connect Kustomer to a variety of services that let you better support customers.
Use business rules
Create business rules to help you manage common automations and improve your team's processes.
Manage your data
Learn how to manage your Kustomer data, customize user access, and more!
Reporting & analytics
Generate reports to gain insight on your conversations, team performance, and customer base.
Kustomer IQ
Learn more about how to predict customer's needs with Kustomer IQ.
Workflows
Create workflows to save time and eliminate the need for repetitive manual tasks.
Advanced administration
Set your team up for success by providing the tools they need to deliver the best support possible.
Advanced customizations
Take advantage of Kustomer's platform through workflows and integrations with other tools.
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