View agent performance dashboard
October 30 2024 2:10pm
As an agent, you may want to know how you are performing to improve your key metrics, such as the total number of conversations you have marked done and your fi...
Manage access to custom reports
October 31 2024 2:57pm
Managing access to custom reports is crucial for ensuring that the correct information is available to the right people. You can use report permissions to contr...