Sync Amazon Connect statuses to Kustomer

October 22 2024 1:49pm
In order for Amazon Connect statuses to work within Kustomer and properly identify whether an agent is available, you must sync their statuses to each other.&nb...

Integrate voice with Amazon Connect

October 26 2024 8:15pm
The Amazon Connect integration allows your organization to support customers over the phone by providing a full view of that customer's history as soon as a...
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