Create cases in Salesforce

September 23 2024 8:00pm
The Salesforce 1.1.0 upgrade added the ability to create cases in Salesforce Sales Cloud from actions performed in Kustomer through the use of a managed package...

View conversations in Salesforce

October 7 2024 2:28pm
Conversation View allows Salesforce users to view Kustomer conversations from a Salesforce case directly within the Salesforce platform. This feature builds on ...

Integrate with Salesforce

October 28 2024 2:37am
Salesforce is a major CRM platform used by sales teams and businesses worldwide. Kustomer can integrate with Salesforce Sales Cloud to allow your customer suppo...

Custom attribute matching in Salesforce

October 28 2024 3:24am
The Kustomer and Salesforce integration offers an advanced setup method that extends the app's functionality through customizing the case sync workflow. Thi...
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