When building a form, you can edit and customize any fields using the Field Settings panel. You can access this panel by selecting the field you want to customi...

A knowledge base provides a way to communicate with customers. A well-written knowledge base can educate your customers on how to use your product or guide them...

Snippets are a powerful way to formulate multi-language responses and insert translated content into customer replies, email templates, and your knowledge base ...

You can turn on knowledge base deflection for your forms so that users can see up to 3 recommended articles that can help answer their questions after they subm...

You can edit your form settings when creating or editing a form. For more information, see this article to learn how to Build feedback and support request forms...

You can turn on a special component to your form that allows for knowledge base deflection as a customer fills out a form. Enabling this feature can help answer...

You can turn on recaptcha on your contact forms to prevent spam and bots from submitting conversations in Kustomer.Who can access this feature?User typesContent...

Forms are a simple way for your customers to provide feedback or request support from you. You can build a form in Kustomer using a visual builder that allows y...

You can provide a better experience for both your users and customers by activating languages, as needed, that will be available in your organization. By defaul...