Custom email templates
September 21 2024 1:37am
Create up to 50 custom email templates to standardize and personalize the design and content of outbound emails for your brands and teams. In Kustomer, you can ...
Forward conversations
September 23 2024 8:02pm
Users in Kustomer can forward a conversation transcript from a customer timeline to an email address outside of the Kustomer platform. This will work across any...
Forward email from Gmail to Kustomer
September 24 2024 8:35pm
If your organization uses Gmail or Google Workspace (formerly G Suite) to power your support email, you can forward those messages to your Kustomer email addres...
Send bulk messages
November 11 2024 4:43pm
You can communicate with and manage customers in bulk across multiple channels. With bulk messaging, you can send messages to multiple channels simultaneously w...
Use snippets to send translated messages
October 10 2024 5:50pm
With snippets, you can insert translated content into shortcuts, conversation replies, chat, and email templates. Snippets are not available in workflows.Who ca...