# Standard object date attributes

> The reference table below lists both the display names and system names for standard Klass date attributes available in the Kustomer platform.

Source: https://help.kustomer.com/en_us/standard-date-attributes-HyVtl1M8m

Last updated: 2024-10-10T17:31:47.310Z

The reference table below lists both the display names and system names for standard Klass date attributes available in the Kustomer platform.

You can use the system names for these standard attributes to customize shortcuts, email templates, and other Kustomer features that require the system name for attributes. Additionally, you can use the display name when building a Kustomer custom report in the second step of the chart editor. 

![](https://cdn.kustomerhostedcontent.com/media/570fad9d9001bc1000163b28/d0cb6114762150b01a4008d99d529196.png)  

The following table shows the date range options available for each of the standard objects.

**Name**

**Description**

**Available in**

Created At

The date/time the object was created in your Kustomer organization.  

Conversation, Customer,  Message, Note, Work item, Work session.  

Updated At

The date/time the object was last updated. Any change made to a conversation, customer, or message will timestamp as updated.  

Conversation, Customer,  Message, Note, Work item  

Deleted At

The date/time when the object was deleted from your Kustomer organization.  

Conversation, Customer  

Sent At

The date/time when a message was sent by any party via a channel used by your organization.  

Message

First Response Sent At

The date/time time of this conversation's first outbound response.   

Conversation

Last Activity At

The date/time when an activity last occurred for this object: when a conversation was updated or a message was received, or customer was updated (excluding active user changes).  

Conversation, Customer

Last Seen At

The date/time a customer was seen by your chat widget. Kustomer’s chat widget can detect when a customer is engaged with the page and will indicate this with a green dot next to the customer’s name so you know they’ll most likely see your chat response to them.  

Customer

Last Customer Activity At

The date/time this customer was last updated on customer activity (inbound messages, tracking events, KObjects)  

Customer

Last Message In Sent At

The date/time of the last incoming message received when a customer sends a message via one of your channels.   

Conversation, Customer  

Last Message Out Sent At

The date/time of the last outgoing message sent from an agent via one of your channels.  

Conversation, Customer  

Last Message At

The date/time of the last message on this customer.  

Customer

Last Message Unresponded to

The date/time the last inbound message was sent that has not had a reply sent yet.   

Conversation

First Response Created At

The date/time the first response to this conversation was created. This does not mean it was sent at the same time. Use First Response Sent At to see that data.   

Conversation

Last Response Created At

The date/time the last response to this conversation was created. This does not mean it was sent at the same time. Use Last Response Sent At to see that data.   

Conversation

First Done Created At

The date/time of the first time a conversation was marked Done. This can be the same timestamp as Last Done Created At if it is the only time it has been marked Done.   

Conversation

Last Done Created At

The date/time of the most recent time a conversation was marked Done.  

Conversation

Conversation First Message In Sent

The date/time the first message was sent into the conversation.  

Conversation

Conversation Satisfaction Created

The date/time the conversation satisfaction was created.  

Conversation

SLA Matched At

The date/time an SLA was first matched to the conversation.  

Conversation

First Breach At

The date/time an SLA first breached on the conversation.  

Conversation

Satisfied At

The date/time an SLA was satisfied.  

Conversation

First Response SLA Breach At

The date/time the first response SLA was breached.

Conversation

First Response SLA Satisfied At

The date/time the first response SLA was satisfied.  

Conversation

Longest Unresponded Message SLA Breach At

The date/time the longest unresponded message SLA was breached.  

Conversation

Longest Unresponded Message SLA Satisfied At

The date/time the longest unresponded message SLA was satisfied.  

Conversation

Total Convo Open Time SLA Breach At

The date/time the total convo open time SLA was breached.  

Conversation

Total Convo Open Time SLA Satisfied At

The date/time the total convo open time SLA was satisfied.  

Conversation

Total Customer Wait Time SLA Breach At

The date/time the total customer wait time SLA was breached.  

Conversation

Total Customer Wait Time SLA Satisfied At

The date/time the total customer wait time SLA was satisfied.  

Conversation