Analytics

Clearbit is a marketing data engine that allows you to get a better understanding of your customers. By integrating Clearbit with Kustomer, you can get up-to-date customer data to get a clearer idea of who your customer is and how to reach them more efficiently.

In this article

• Prerequisites
• Installing the Clearbit app
• Configuring Clearbit with Kustomer
• Viewing enriched customer data

Prerequisites

Before beginning this integration, you must have a Clearbit account with an Enrichment API subscription.

Installing the Clearbit app

To integrate Clearbit with Kustomer, install the Clearbit app from within the Kustomer App Directory.

1. Go to Apps and select Explore Directory.
2. Search for Clearbit in the App Directory, and then select Install.

Configuring Clearbit with Kustomer

You can configure Clearbit using their API Key and by updating the webhook URL in the API section of your Clearbit account.

To configure Clearbit:

1. Go to https://dashboard.clearbit.com/api and log in to your Clearbit account.
2. In the API Settings section, paste https://api.prod-shared.kustomerapp.com/v1/clearbit/webhook in the Webhook URL box.
   
3. Next, copy the first API key shown in the Your API Key section.
   
4. In Kustomer, go to Apps and select Clearbit in the sidebar.
5. Paste the API Key in the box provided and select Save Changes.

Viewing enriched customer data

Once Clearbit is configured, you are ready to get more enriched customer data. To do so, you can either select Add New Customer and enter a customer's email address, or update an existing customer's profile with a new email address. Then, view the Clearbit insight card to view additional data for that customer. Select Update Customer if you want to update their profile with the information found.