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Import data from Zendesk

Last Update: Oct 2024 Est. Read Time:
To check plan availability, see the pricing page.

Are you transitioning out of Zendesk? Kustomer offers an automated import tool that connects to your Zendesk account to import your historical data into our platform. This importer aims to take tickets, tags, users, and groups from Zendesk, and transition them into conversations and other corresponding fields in Kustomer.

To help you through this process, we've created an Import Wizard that walks you through the entire data migration and asks you how you want your Zendesk data to come into Kustomer.

Who can access this feature?
User typesAdmins can access the Data Import page.


You can access the importer in Kustomer by going to Settings > Administration > Data Import. On the settings page, click the Learn More link to learn more about our data import features and watch an overview video.