# Data export of Message standard attributes

> The reference table below lists the display names system names data type and descriptions for the Customer standard Klass attributes available in the Kust

Source: https://help.kustomer.com/en_us/data-export-of-message-standard-attributes-HJSBh2UVj

Last updated: 2024-10-31T13:48:49.395Z

The reference table below lists the display names, system names, data type, and descriptions for the Message standard Klass attributes available in the Kustomer platform. Specifically the attributes available for use in [Data Exports](https://help.kustomer.com/exporting-raw-reporting-data-r13iv58rf).

This table shows the available standard attributes for the Message object when running a scheduled or one time data export.

**Display name**

**System name**

**Data type**

**Description**

ID

id

String

ID associated with this message the Kustomer application.

External ID

external.id

String

Third party application ID for this message if applicable.

Channel

channel

String

Channel of this message.

App

app

String

Application origin of this message (chat, Gmail, form).

Size

size

Number

Number of characters in this message.

Direction

direction

String

Message direction (can either be "in" or "out").

Direction Type

directionType

String

Specific message direction "type".

Location Type

location.type

String

Type of the location for this message.

Location Name

location.name

String

Name of the location for this message.

Location Address

location.address

String

Primary full address information for this message.

Location Address 2

location.address2

String

Secondary full address information for this message.

Location Address 3

location.address3

String

Tertiary full address information for this message.

Location Latitude

location.latitude

Number

Latitude coordinate for this message.

Location Longitude

location.longitude

Number

Longitude coordinate for this message.

Location Country Code

location.countryCode

Number

Country code for this message.

Location Country Name

location.countryName

String

Country name for this message.

Location Region Code

location.regionCode

Number

Region code for this message.

Location Region Name

location.regionName

String

Region name for this message.

Location City Name

location.cityName

String

City name of the primary address for this message.

Location Zip Code

location.zipCode

Number

Zip code of the primary address for this message.

Location Area Code

location.areaCode

Number

Area code of the primary address for this message.

Preview

preview

String

Preview of the body content for this message.

Subject

subject

String

Subject line, or initial body content of this message.

Sentiment Polarity

sentiment.polarity

Number

Polarity of the sentiment for this message (-1 for unhappy, negative, +1 for positive, happy).

Sentiment Confidence

sentiment.confidence

String

Confidence of the sentiment rating applied to this message (0 for unsure, 100 for positive).

Meta

meta

String

Array of meta-data associated with this message.

Status

status

String

Current status of this message.

Response Time

responseTime

Number

Time in milliseconds from when this message was created to when this message was first responded to - including the time outside business hours. See "business hours" for more information.

Response Business Time

responseBusinessTime

Number

Time in milliseconds from when this message was created to when this message was first responded to - excluding the time outside business hours. See "business hours" for more information.

Assigned Teams Name

assignedTeams.name

String

Name of the team(s) assigned to the conversation this message is a part of.

Assigned Users Name

assignedUsers.name

String

Name of the user(s) assigned to the conversation this message is a part of.

Error

error

String

Array of error details associate with this message.

Error At

errorAt

Date

Date/time this message experienced an error.

Sent At

sentAt

Date

Date/time this message was sent.

Created At

createdAt

Date

Date/time this message was created.

Created By

createdBy

String

ID of the user that created this message.

Updated At

updatedAt

Date

Date/time this message was last updated.

Modified At

modifiedAt

Date

Date/time this message was last modified (changed by a user).

Deleted

deleted

Boolean

Boolean value of whether this message has been deleted.

Deleted At

deletedAt

Date

Date/time when the message was deleted.

Imported At

importedAt

Date

Date/time when the message was imported from a third party application if applicable.

Created By Teams

createdByTeams

String

ID(s) of the assigned team(s) of the user who created this message.

Conversation ID

conversation.id

String

Conversation ID associated with this message in the Kustomer application.